The Billing settings page is where you manage your KrateCMS subscription. From here you can check your current plan and billing period, update your payment method, and access your invoice history. All payment processing is handled by Stripe — KrateCMS never stores your card details.Documentation Index
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Billing settings are currently gated and may not be visible on your account. During the alpha period, the billing section is disabled by default. If you need access to billing settings, contact support.
Getting there
Navigate to Settings → Billing in your admin sidebar, or go directly to/admin/settings/billing.
If you do not see a Billing entry in your Settings sidebar, the billing feature has not been enabled for your account. Reach out to support to request access.
What you can do
View your plan
See which plan you are currently on, your billing period (monthly or annual), and when your next renewal date is.
Update payment method
Add or replace the card on file for your subscription. You are redirected to a secure Stripe-hosted page to enter your details.
Billing history
View a list of all past invoices, including the amount charged, the date, and the status (paid, pending, or failed).
Download invoices
Download a PDF copy of any past invoice for your records or expense reporting.
Updating your payment method
Click Update payment method
Click the Update payment method button. You will be redirected to a secure Stripe-hosted page.
Enter your new card details
Fill in your new card number, expiry date, and CVC on the Stripe page and confirm.
KrateCMS never sees or stores your card number. All payment details are entered directly on Stripe’s servers, which are PCI-compliant.
Viewing and downloading invoices
Find the invoice
Locate the invoice you need from the list. Each row shows the date, amount, and payment status.
Frequently asked questions
I don't see a Billing option in my Settings sidebar. Why?
I don't see a Billing option in my Settings sidebar. Why?
Does KrateCMS store my credit card number?
Does KrateCMS store my credit card number?
No. All card details are handled entirely by Stripe. KrateCMS only stores a reference token that Stripe provides — your actual card number, expiry, and CVC are never written to KrateCMS systems.
What happens if my payment fails?
What happens if my payment fails?
Stripe will automatically retry a failed payment a number of times over several days. You will receive an email notification if a charge fails. Update your payment method as soon as possible to avoid service interruption.
Can I switch between monthly and annual billing?
Can I switch between monthly and annual billing?
Plan and billing period changes are managed through your subscription. Contact support if you want to switch billing frequency or change your plan tier.
How do I cancel my subscription?
How do I cancel my subscription?
Contact support to request a cancellation. Your access continues until the end of your current paid billing period.